Victorian Automobile Chamber of Commerce
The Australian Business Award for Service Excellence [SXA] recognises organisations that have achieved outstanding results through initiatives that demonstrate leadership and commitment to service excellence.
The Victorian Automobile Chamber of Commerce (VACC) was established in 1918 and is the leading retail automotive association in Victoria, representing over 5,000 small and medium sized businesses in regional and metropolitan Victoria and Tasmania. As an employer association, VACC advocates in the interests of its members and provides support services. VACC has extensive experience in providing advice to employers and employees of the automotive retail, service and repair sectors.
The VACC Auto Apprenticeship program was set up to meet the skills of the retail automotive industry. Faced with the issues of attracting and retaining apprentices, the increased complexity of the vocational education and training sector, and the demand for people with higher education levels, VACC aims to provide and develop quality apprentices for a dynamic industry facing severe skills shortages. Promoting the automatic industry as a career pathway is a core strategy of the VACC and includes initiatives such as paid traineeships to year 11 and 12 students while they complete their secondary school education. Two dedicated Field Managers engage with schools and are trained and experienced in dealing with issues such as poor work ethic, behaviour problems, mental and physical health issues and learning requirements. VACC Auto Apprenticeships has over 220 carefully selected host employers across Victoria with formal partnership agreement with Kangan Institute. Currently employing 480 apprentices, VACC invests $1,149,659 in the training of apprentices.
The Australian Business Awards congratulate Victorian Automobile Chamber of Commerce for its success in the category of Service Excellence in 2014.
For more information on Victorian Automobile Chamber of Commerce go to www.vacc.com.au.