Smile Solutions

The Australian Business Awards are delighted to recognise Smile Solutions as recipients of The Australian Business Award for Service Excellence in its industry classification for 2012.

Smile Solutions is a prominent Australian private dental practice with patient numbers exceeding 51,000, 36 clinicians consulting in its practice occupying 1800 square metres of floor space. Situated in the iconic Manchester Unity Building, on Collins Street, Melbourne, the company’s total revenue has increased at an average rate of at least 25 per cent per annum over 17 years. It runs 18 operatory suites, with plans to expand to 25; provides the equivalent of 108 days of clinical dentistry every week, and acquires approximately 600 new patients per month – 300 via word of mouth, 300 via marketing.

Using the resources, knowledge and experience of 20 general dentists, 10 board-registered dental specialists, six hygienists/therapists, 30 dental assistants and 15 administrative staff - Smile Solutions offers unparalleled dental services to the public. Collectively, the team of registered specialists offer the full spectrum of dental care, from basic treatments through to specialised cosmetic and surgical dentistry to meet the needs and expectations of their vast patient base. Specialists include orthodontists, an oral and maxillofacial surgeon, endodontists, prosthodontists and paediatric dentists. The company’s extended weekday and weekend operating hours offer flexibility to CBD workers and convenience to hotel guests in need of urgent, quality assured, dental treatment during their travels. After hours emergency services are also provided.

The Australian Business Awards congratulate Smile Solutions for their success in the category of Service Excellence in 2012.

For more information on Smile Solutions go to

  The Australian Business Award for Service Excellence recognises organisations that deliver outstanding customer service.    


ABA References

> Industry Classification: Dentistry
> The Australian Business Award for Service Excellence