BPO Intelligence Printing & LOgistics

The Australian Business Awards are delighted to recognise BPO Intelligence as recipients of The Australian Business Award for Product Excellence for the research and development of BPO Intelligence Printing & Logistics.

The achievements of BPO Intelligence in creating BPO Intelligence Printing & Logistics, a one-stop-shop for business process outsourcing for the education sector delivering simple and cost effective solutions for universities and TAFEs, has established them as clear market leaders in the their industry.

BPO Intelligence Printing & Logistics provides significant cost and time savings, improved efficiency, access 24/7 and outstanding customer service for universities and TAFEs. Buying volume for printing, storage and distribution offshore, allows them to offer cost-effective options previously unavailable to their clients. Their online ordering/auditing system provides full control and transparent reporting 24/7, allowing adjustments of usage patterns and tracking of costs to achieve additional savings. A single dedicated client manager handles all the printing, storage and distribution needs for each account and provides the client with ongoing support, on-site training and print consultancy. They recently added a new product, called BPO Intelligence +, that offers printing, storage and distribution publication within Australia as well as abroad. They also offer sustainable options with FSC and recycled print options, plus printing materials closer to the point of consumption contributes to significant reductions in air/sea freight miles, reducing clients’ carbon footprint.

Client surveys sent at the end of each print job, monthly KPI reports on dispatch and delivery times plus face-to-face client visits 2-4 times a year ensure BPO Intelligence are living up to product and service quality promises. This information informs the development of new products, such as the BPO Intelligence Printing & Logistics.

The Australian Business Awards congratulate BPO Intelligence for their success in the category of Product Excellence in 2012.

For more information on BPO Intelligence go to www.bpointelligence.com.

  The Australian Business Award for Product Excellence recognises market-leading products that demonstrate overall product superiority offering a point of difference from their competitors.    

 

ABA References

> Industry Classification: Business Services
> The Australian Business Award for Product Excellence